Boost productivity and employee satisfaction with Automation and AI

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Why Use Automation and AI?

Everyone is busy. Companies are under constant pressure to deliver results quickly and efficiently—and this is precisely where automation and AI can serve as essential tools. These technologies can automate time-consuming tasks, free employees from routine work, and enable them to focus on more complex and strategically important activities. This not only enhances employee satisfaction but also increases productivity and the quality of output.

Moreover, finding qualified employees can be a challenge. Automation and AI can fill gaps where there is a shortage of skills and perform tasks with consistent, high standards.

At the same time, companies seek to boost their revenue and improve customer service. Automation and AI enable enhanced customer experiences through faster response times and more personalized service. Finally, there is a significant advantage to using automation and AI: the rapid return on investment. These technologies can reduce costs, improve efficiency, and enhance the quality of services in ways that quickly outweigh the initial investment required.

Do you need support to get started with or strengthen your use of automation and AI? Our advisors are ready to assist with everything from:

  • Mapping of suitable processes
  • Development of automation and AI solutions
  • Training/education in automation development
  • Operation and monitoring of solutions
  • Advisory services on automation and AI
  • Technical assistance, including user setup, environments, and licenses
What are Automation and AI?

What are Automation and AI?

Automation and AI (Artificial Intelligence) are based on well-established RPA (Robotic Process Automation) technology and have sparked a wave of transformation in companies and organizations around the world. RPA is a technology derived from traditional automation. It is based on the idea of using software robots to perform repetitive, rule-based tasks that previously required human intervention. AI, on the other hand, takes automation to a new level. It does so by using advanced algorithms and machine learning to understand, analyze, and make decisions based on data. This technology has the potential to transform both administrative and technical tasks by automating them in ways that were previously unimaginable.

There are five typical characteristics of tasks where automation and AI can be applied to great advantage. The more of these characteristics a task fulfills, the greater the potential for efficiency gains and cost savings. Tasks should be:

  • Rule-based: The task is based on clearly defined rules or processes. Automation and AI can be trained to follow these rules and automate the task accordingly.
  • Standardized: The task is performed in a consistent way with minimal variation. This makes the task suitable for automation.
  • Repetitive: The task involves a certain degree of repetition. The higher the repetition, the greater the potential for automation.
  • Cross-functional process: The task involves multiple systems. The strength of automation and AI lies in bridging gaps between systems where cohesion is lacking.
  • Digital: The task is primarily performed using digital data and information. This makes it easy to integrate AI technologies into the workflow and automate the task.

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We have many skilled consultants who create value for our clients every day through digital automation. If you're curious about whether digital automation can enhance efficiency in your business, BDO offers a free and non-binding consultation where we identify both the opportunities and, most importantly, the potential benefits for your organization. Are you interested in learning more?

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